You can return any purchases made within 30 days from delivery date for a full refund, less shipping costs. There will also be a 15% re-stocking fee deducted from the credit amount. If your order was prepaid (free freight) the shipping charges we incurred will also be deducted from the credited amount. All contents must be in their original packaging and in re-saleable condition. You may also return your purchase for a credit as well. Returns will not be accepted without authorization.
For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee. For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase.
DEFECTIVE returns can be returned directly to Koblick Supply within 30 days from delivery date, at Koblick Supply's discretion for: credit, replacement, exchange or repair. Please contact us regarding your order at 650-364-7330 or by email.